FAQs
- Pensioner Concession Card issued by Centrelink, Department of Health and Human Services or Department of Veteran’s Affairs
- Health Care Card issued by Centrelink or Department of Health and Human Services
- Department of Veteran’s Affairs (DVA) Gold Card.
- Department of Veteran’s Affairs (DVA) Gold Card specifying War Widow
- Department of Veteran’s Affairs (DVA) Gold Card specifying TPI
Why do we have a parking permit scheme and fees?
In areas where parking is limited, we introduced a parking permit scheme to give on-street parking priority to eligible residents who live in the street. In 2012, we introduced new criteria to ensure we weren’t issuing more permits than parking spots available. We also brought in a fee structure to cover the administration and maintenance cost of the program.
Since 2012, more than 10,000 people have moved into Whitehorse and sometimes it can be hard to find a place to park. By having a residential parking permit scheme, we can ensure residents are able to park on their street without restrictions, while acknowledging that other people may occasionally need to use those spaces as well.
Why are you looking to change this now?
Council has undertaken an extensive review of existing parking permits so that we have a clear picture of street parking requirements. Through this review, we were able to cancel permits that were no longer needed or not issued by Council. For example, parking permits passed between old and new tenants without contacting Council to change the permit ownership.
The current residential parking schemes are inconsistent and inequitable. We welcome your input via YourSay to help us determine ways to provide residents balanced and fair access to on-street parking through permits.
Why can’t I have the same number of parking permits under the old scheme?
Under the original residential parking permit scheme households could access up to 4 parking permits. Parking conditions have changed over time with more people moving into Whitehorse, so to ensure that permit holders have easy access to parking, the number of parking permits available to residents has been limited based the following criteria from 1 July 2012:
| Homes per lot | Maximum number of permits |
| One home | Three permits |
| Two to three homes | Two permits per home |
| Four to fifteen homes | One permit per home |
| More than fifteen homes | No permits |
I’m a pensioner. Are there any concessions available?
Under the current paid scheme, if you are an eligible pensioner, the first parking permit is free of charge.
An eligible pensioner must hold one of the following concession cards:
Why aren't parking permits charged through rates notices?
We don’t include the cost of residential parking schemes in rates because not all residents access parking permits.
Does this include Box Hill?
This consultation does not include Box Hill.
Box Hill is covered by the Box Hill Central Activities Area Car Parking Strategy and only single dwellings are eligible for permits.
Have other councils reviewed or changed their residential parking permit schemes?
Yes, other councils have also revised their permit schemes.