FAQs
facilities built or renovated over the next 10 years
community programs and services provided
improvements to road and path networks
how parks, trees and open spaces are cared for
support for local businesses
how to improve the health and wellbeing of the community
the level of fees and charges
and so much more.
Where we want to be in 4 years
How we will get there.
Surveys and Panel information available in: Simplified Chinese, Greek, Vietnamese, and Hindi, or you can use the Telephone Interpreter Service: call 131 450
Complete a survey over the phone: call (03) 9262 6333
Request a printed survey and reply-paid envelope: call (03) 9262 6333
Use the National Relay Service to call us:
Voice calls: 133 677
Speak and listen: 1300 555 727
SMS relay: 0423 677 767
Internet relay: www.relayservice.gov.au
How do these plans affect me?
These plans affect everybody in Whitehorse and guide the day-to-day and long-term decisions of Council. Council uses these plans to considers things like:
How will Council use my feedback?
The community’s feedback will be used to shape:
Your feedback through Stage 1 consultation will be reviewed to identify community priorities and themes. These will be written up in a Findings Report and made publicly available.
In Stage 2, the Shaping Whitehorse Community Panel will use the Stage 1 findings (and other important information about Whitehorse) to develop a set of recommendations for Council to consider. This will also be written up in a Stage 2 Findings Report and made publicly available.
Council will consider both findings reports, alongside the Whitehorse 2040 Community Vision, input from Council staff and other important information to develop and review its key plans.
Is my personal data safe?
Council is committed to complying with the provisions of privacy legislation. This means that Council respects the privacy of individuals and complies with the Privacy & Data Protection Act 2014 (Vic) in the collection, use, storage, management, provision of access and disposal of information.
You can read our Privacy Statement on our website https://www.whitehorse.vic.gov.au/privacy-statement or contact call us on (03) 9262 6333 to obtain a copy of this.
Can I get help to participate?
Yes. We have a range of additional ways to get involved:
If you need another form of assistance, please call (03) 9262 6333
Does this survey cover the 2025/26 budget?
The feedback and engagement findings from the Shaping Whitehorse survey and community panel will also be used to inform the development of the 2025/26 Annual Budget.
Community priorities will be carefully considered to develop a responsible and financially sustainable budget for 2025/26.