Whitehorse News Distribution Trial

Consultation has concluded

Feedback on the Whitehorse News Distribution Trial closed on 21 July 2021. We are preparing the findings and will update this page with any outcomes.

Whitehorse News is Council’s monthly community newspaper, providing updates on council news, consultations, events and projects.

Our community tells us that letterbox delivery of Whitehorse News is not very effective.

  • Delivery is unreliable
  • Whitehorse News is often seen as junk mail, not recognised as Council news
  • There can be a lot of paper waste

We want to improve access to Whitehorse News

We are planning to trial a new distribution method for Whitehorse News.

We want to be sure that residents who want it can get a clean, dry copy easily and reliably.

The trial

Stop letterbox distribution between November 2021 and March 2022.

We will start distributing in October 2021:

  • Outside supermarkets in large display boxes
  • In libraries, Aqualinks, maternal child health centres, neighbourhood houses and other community centres
  • Via Council's in-home care staff who provide services to older residents

We will

  • Maintain delivery to retirement villages
  • Use large display boxes with clear signage so they are highly visible
  • Make it easier to sign up for the digital edition for those who want to

Tell us what you think

Fill out our short survey below. Responses will be received until Monday 26 July. You can also ask a question about the proposed Whitehorse News distribution trial via the forum.

Feedback on the Whitehorse News Distribution Trial closed on 21 July 2021. We are preparing the findings and will update this page with any outcomes.

Whitehorse News is Council’s monthly community newspaper, providing updates on council news, consultations, events and projects.

Our community tells us that letterbox delivery of Whitehorse News is not very effective.

  • Delivery is unreliable
  • Whitehorse News is often seen as junk mail, not recognised as Council news
  • There can be a lot of paper waste

We want to improve access to Whitehorse News

We are planning to trial a new distribution method for Whitehorse News.

We want to be sure that residents who want it can get a clean, dry copy easily and reliably.

The trial

Stop letterbox distribution between November 2021 and March 2022.

We will start distributing in October 2021:

  • Outside supermarkets in large display boxes
  • In libraries, Aqualinks, maternal child health centres, neighbourhood houses and other community centres
  • Via Council's in-home care staff who provide services to older residents

We will

  • Maintain delivery to retirement villages
  • Use large display boxes with clear signage so they are highly visible
  • Make it easier to sign up for the digital edition for those who want to

Tell us what you think

Fill out our short survey below. Responses will be received until Monday 26 July. You can also ask a question about the proposed Whitehorse News distribution trial via the forum.