Improving leisure services

Feedback closes 1 March 2024.

Council is currently exploring a change to the management model of our two Aqualink facilities from an in-house model to an external contract management model.

We're exploring this change to ensure we can continue to deliver a high standard of customer service and provide quality and diverse programs. We want to ensure our leisure services are accessible to all and meet community needs now and into the future.

Currently, we're preparing a public tender process which will invite external management companies to submit a proposal to manage our Aqualink facilities from 1 July 2025 onwards (dates are subject to change).

Once we have received proposals from management companies, Council will then consider these and decide on next steps. Any decisions made by Council will incorporate our community’s needs and preferences for the services and programs offered at our Aqualink centres – and this is where you come in.

Learn more about the project

Learn more about the public tender process and possible changes at a drop-in session with Councillors and Council staff, or read our FAQs.

How to share your priorities and views

We want to hear how you use our programs and activities, what is most important to you about the services we deliver and what you would like to see more of. Your input will be used to inform the public tender process and help ensure any proposals from external management companies reflect community needs and preferences.

Complete the online survey, register to attend a focus group or visit us at a pop-up to share your input and shape the project.

Attend a pop-up

We will be running a series of pop-ups where you can share your views and priorities around this work. Your are welcome to attend to have your say at any time throughout each of the pop-ups.

Location
Date
Time
Aqualink Nunawading

Tuesday 20 February

9:30am - 12:30pm

Aqualink Box Hill

Tuesday 27 February

4.00pm - 6.00pm
Aqualink Nunawading

Thursday 29 February

4.00pm - 6.00pm

Register your interest for a focus group

Express your interest in participating in a two-hour focus group to share your input. There will be one focus group for community members and another for organisations and clubs that use Aqualink facilities.

Once you have submitted your details, we'll be in touch separately to share more information about your registration.

Date
Time
Who is it for?
Link
Wednesday 21 February6.00pm - 8.00pmRepresentatives of community clubs and organisations who use the Aqualink facilities.Access the event form
Thursday 22 February
6.00pm - 8.00pmCommunity and the general public - anyone who uses the Aqualink facilities.Access the event form


Community drop-in sessions with Councillors and staff

We are running two drop-in sessions for the community to come have a chat to Council Officers and Councillors about the project.

Feel free to drop in any time. Light refreshments will be provided.

Location
Date
Time
Box Hill Community Arts Centre – The LoungeTuesday 27 February6.00pm - 8.00pm
The Round, Nunawading – Function Room 2Thursday 29 February6.00pm - 8.00pm

Complete the survey

Complete the survey below to share your views online.

Feedback closes 1 March 2024.

Council is currently exploring a change to the management model of our two Aqualink facilities from an in-house model to an external contract management model.

We're exploring this change to ensure we can continue to deliver a high standard of customer service and provide quality and diverse programs. We want to ensure our leisure services are accessible to all and meet community needs now and into the future.

Currently, we're preparing a public tender process which will invite external management companies to submit a proposal to manage our Aqualink facilities from 1 July 2025 onwards (dates are subject to change).

Once we have received proposals from management companies, Council will then consider these and decide on next steps. Any decisions made by Council will incorporate our community’s needs and preferences for the services and programs offered at our Aqualink centres – and this is where you come in.

Learn more about the project

Learn more about the public tender process and possible changes at a drop-in session with Councillors and Council staff, or read our FAQs.

How to share your priorities and views

We want to hear how you use our programs and activities, what is most important to you about the services we deliver and what you would like to see more of. Your input will be used to inform the public tender process and help ensure any proposals from external management companies reflect community needs and preferences.

Complete the online survey, register to attend a focus group or visit us at a pop-up to share your input and shape the project.

Attend a pop-up

We will be running a series of pop-ups where you can share your views and priorities around this work. Your are welcome to attend to have your say at any time throughout each of the pop-ups.

Location
Date
Time
Aqualink Nunawading

Tuesday 20 February

9:30am - 12:30pm

Aqualink Box Hill

Tuesday 27 February

4.00pm - 6.00pm
Aqualink Nunawading

Thursday 29 February

4.00pm - 6.00pm

Register your interest for a focus group

Express your interest in participating in a two-hour focus group to share your input. There will be one focus group for community members and another for organisations and clubs that use Aqualink facilities.

Once you have submitted your details, we'll be in touch separately to share more information about your registration.

Date
Time
Who is it for?
Link
Wednesday 21 February6.00pm - 8.00pmRepresentatives of community clubs and organisations who use the Aqualink facilities.Access the event form
Thursday 22 February
6.00pm - 8.00pmCommunity and the general public - anyone who uses the Aqualink facilities.Access the event form


Community drop-in sessions with Councillors and staff

We are running two drop-in sessions for the community to come have a chat to Council Officers and Councillors about the project.

Feel free to drop in any time. Light refreshments will be provided.

Location
Date
Time
Box Hill Community Arts Centre – The LoungeTuesday 27 February6.00pm - 8.00pm
The Round, Nunawading – Function Room 2Thursday 29 February6.00pm - 8.00pm

Complete the survey

Complete the survey below to share your views online.

Page published: 19 Feb 2024, 01:51 PM